Shipping
Australian domestic shipping
We proudly offer shipping across all regions of Australia. Orders are dispatched from our local workshop and typically arrive within 3-5 business days. We use trusted Australian couriers to ensure that your package arrives safely and on time. A tracking number will be provided once your order has been shipped so you can monitor its journey to your doorstep. Please note that shipping times may vary during peak periods or due to unforeseen circumstances. We appreciate your patience and are committed to delivering your order as soon as possible.
International shipping
We're delighted to offer our products to customers around the globe. International orders are shipped via reputable international couriers to ensure timely and secure delivery. Typically, packages arrive within 7-15 business days, depending on the destination. A tracking number will be provided, allowing you to follow your order's journey across borders. Please be aware that customs fees, taxes, and import duties may apply, and are the responsibility of the recipient. Additionally, shipping times may vary due to customs procedures or peak periods. We're dedicated to ensuring that your items reach you in perfect condition and as swiftly as possible.
Returns
Returns and Exchanges
We understand that sometimes, products might not meet your expectations. Once we receive and inspect the returned product, we will process your refund or exchange. Please keep in mind that original shipping charges are non-refundable. We aim to make the returns process as smooth as possible and are always here to assist with any questions or concerns.
30 Days to Return
We offer a 30-day return policy from the date of purchase. If you're not completely satisfied, simply return the item within this period.
Return Cost
If you choose to return an item, please note that return shipping costs are the responsibility of the customer. We recommend using a tracked shipping method to ensure the safe return of your items to our workshop.